quranschools
Support

Help with quranschools

quranschools is an app for Quran memorization schools. If something isn't working, or you have a question about your account, we're here to help.

Contact us

To help us answer quickly, please include the email address on your account, whether you are a teacher, student or parent, your phone model, and what happened.

I didn't get the verification code

When you sign up we email you a 6-digit code. It expires after 15 minutes. Check your spam or junk folder, make sure the email address is spelled correctly, then tap Send a new code.

I forgot my password

On the sign-in screen tap Forgot password?, enter the email on your account, and we'll send you a 6-digit code to set a new password.

Joining a class

Students: open Join a class and enter the class code your teacher gave you. The teacher approves your request before you're enrolled.

Following your child

Parents: tap Add a child and enter your child's ID. Your child is asked to approve, and once they do you can follow their progress.

Notifications aren't arriving

Make sure notifications are allowed for quranschools in your phone's settings, and that you are signed in. Signing out and back in registers your device again.

Deleting your account

You can delete your account from the app. This permanently removes it along with the information it owns. You can also ask us to delete it by emailing [email protected] from the address on your account.

Reporting abuse and blocking someone

If a message, a recording or a person is offensive or abusive, report it from the app: press and hold the message, or open the recording or the person's profile, and choose Report. Our moderators review every report within 24 hours. You can also Block the person — they can no longer message you, and you won't see their messages or get notifications from them.

Privacy and terms

Read how we handle your information in our Privacy Policy, and the rules everyone agrees to in our Terms of Use.

quranschools · Support